Privacy Policy

Information We Collect

When you request a quote or contact us through our website, we collect information you provide directly, including your name, email address, phone number, and details about your furniture project. We also collect usage data automatically, such as your IP address, browser type, and pages visited on our site.

How We Use Your Information

We use the information we collect to:

• Respond to your furniture inquiries and provide quotes
• Schedule free home measurement visits
• Communicate with you about your project, delivery, and installation
• Improve our website and services based on usage patterns
• Send care tips and maintenance advice if you opt in

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted delivery and installation partners only as necessary to complete your furniture project. We may also disclose information when required by UAE law or to protect our rights.

Cookies and Tracking

Our website uses cookies and similar technologies to analyze site traffic, understand visitor behavior, and improve your browsing experience. You can control cookie settings through your browser preferences. We use Google Analytics to understand how visitors interact with our site.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmitted through our website. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete the personal information we hold about you. To exercise these rights or if you have questions about this policy, please contact us. info@arcanfurniture.com

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.